Contact Us

This page lists the official business identity and customer support details for Bjwfx. The same information appears across the footer and policy pages.

OUR IDENTITY

Legal Business Name: 1016 CLARE AVENUE, LLC
Store Name: Bjwfx
Physical Business Address: 4846 Cherry Rd, West Palm Beach, FL 33417, United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with order review, Singapore delivery questions, returns, payment questions, and product-information support.

HOW TO REACH US

Current Support Email: support@bjwfx.shop
Business Phone Number: +1 (840) 977-3216

For order help, include the order number and checkout email. For a damaged or incorrect oven mitt, attach photographs of the product, all included components, and the parcel.

OVEN MITT QUESTIONS

Before ordering, customers may ask about listed length, outer material, lining, cuff format, pair quantity, warnings, or cleaning guidance. Support refers to the published specifications and does not provide commercial-kitchen, fire-safety, or temperature-certification advice.